Effective Date: December 1, 2023
Overview
At Daily Noah, we prioritize your satisfaction with every purchase. Our Return Policy is designed to be transparent and customer-friendly, ensuring a smooth and satisfactory experience.
Refund for Dissatisfaction
- Refund of Shipping Costs: If you are unsatisfied with your purchase for any reason, you are eligible for a full refund of the original shipping costs.
- No Product Return Required: You are not required to return the product in case of dissatisfaction.
- Request Process: Please email [email protected] within 30 days of receiving your product to initiate the refund process.
- Refund Method: Refunds will be processed to the original method of payment.
Refund for Defective Products
- Eligibility: If your product has a defect, you are entitled to a full refund.
- Return Requirement: Please return the defective product to us, along with proof of purchase.
- Request Process: Email [email protected] within 30 days of receipt to claim your refund.
- Refund Inclusions: The refund will include the full cost of the product and the original shipping costs.
General Conditions
- Time Frame: All requests for refunds must be made within 30 days of receiving the product.
- Condition of Returned Items: For defective products, please ensure they are returned in the condition in which they were received.
- Exclusions: Some types of items may be excluded from returns, such as perishable goods, custom products, and personal care items.
Additional Refunds
- We reserve the right to offer additional refunds at our sole and subjective discretion, but we are not obligated to do so.
Policy Amendments
- This Return Policy is subject to change. We reserve the right to modify it at any time. Changes will be effective immediately upon updating the policy on our website.
Contact Information
For any questions regarding our Return Policy, please contact us at [email protected].